RETURNS & REFUND POLICY
At Evarastyles, operated by Suvidhakart Ventures Private Limited, we strive to provide you with a seamless and satisfying shopping experience. However, we understand that sometimes a purchase may not meet your expectations. To ensure your peace of mind, we have designed a return and refund policy that is straightforward and customer-friendly. If you are not fully satisfied with your order, you can initiate a return following the guidelines outlined in this policy. Our goal is to make the process as smooth as possible, ensuring that you can shop with complete confidence.
Scope of This Policy
Throughout this document, "Suvidhakart Ventures Private Limited" will be referred to as "we," "us," and "our," while "you" and "your" signify valued customers who engage with our platform and services. By placing an order through Evarastyles, you acknowledge and agree to abide by the terms and conditions of our return and refund policy. We encourage you to carefully review this policy to understand your rights and responsibilities regarding product returns.
Eligibility Criteria for Returns
To qualify for a return, the purchased item must meet specific conditions to ensure it remains in a resalable state. Before initiating a return, please confirm that:
If any of these conditions are not met, we reserve the right to decline the return request. Items that show signs of wear, improper handling, or tampering will not be eligible for a return or refund.
Process for Requesting a Return
If you wish to return an item, please follow the steps below to ensure a hassle-free experience:
Contact us via email at suvidhakartventuresprivatelimi@gmail.com, suvidhakartventuresauthorizes@gmail.com with your order details, including the order number and reason for the return.
If you are returning an item due to damage or an incorrect product being delivered, please include clear images or videos as proof of the issue. This helps us assess the request accurately.
Once your request has been reviewed and approved, we will provide you with the necessary guidelines for shipping the product back to us.
We recommend securely packaging the item to prevent damage during transit. Failure to follow the provided instructions may result in delays in processing the return.
Refund Procedure and Processing Time
Upon receiving the returned item, our team will conduct an inspection to verify its condition. If the return meets all eligibility criteria, we will proceed with the refund process. You will be notified of the status of your refund via email.
Once approved, the refund will be issued to your original payment method within 5 to 7 business days. Please note that depending on your bank or payment provider, there may be slight variations in the time taken for the refunded amount to reflect in your account. A confirmation email will be sent to you once the refund is successfully processed.
Cases Where Partial Refunds Apply
In certain situations, if an item does not fully comply with our return conditions, we may offer a partial refund instead of a full reimbursement. The amount refunded will be determined based on the extent of the issue and our assessment of the product’s condition. Customers will be informed if a partial refund is applicable before finalizing the process.
Return Shipping Costs
Customers are responsible for covering the shipping costs when returning an item, except in cases where the return is due to an error on our part, such as receiving a defective, damaged, or incorrect product. If the return is due to our fault, we will either provide a prepaid return shipping label or reimburse the return shipping expenses.
Additionally, any shipping fees paid at the time of checkout for the original order will not be refundable. Refunds are issued solely for the cost of the returned item(s).
Items That Cannot Be Returned
While we strive to accommodate return requests, some products are ineligible for returns due to their nature. The following items cannot be returned under our policy:
We encourage customers to carefully review product descriptions before making a purchase to ensure they are fully informed about the return eligibility of specific items.
Need Assistance?
If you require further clarification regarding our return and refund process, or if you have any concerns about a return request, our customer support team is here to help. Feel free to reach out to us via email at suvidhakartventuresprivatelimi@gmail.com, suvidhakartventuresauthorizes@gmail.com, and we will be happy to assist you.
At Evarastyles, we appreciate your trust and value your business. Your satisfaction is our priority, and we are committed to providing a positive shopping experience. Thank you for choosing us!